Privacy Policy
Sterling Credit Ltd ("Sterling Credit", "we", "us") respects your privacy and processes personal data in line with the Data Protection Act, 2019 of Kenya.
Information we collect
When you apply for a loan or contact us, we collect the information you provide, which may include your name, date of birth, ID or passport number, KRA PIN, contact details, address, employment and income details, referee details, and documents such as your ID, payslips, and bank or M-Pesa statements.
How we use your information
- To assess your loan application, verify your identity and determine creditworthiness.
- To disburse, administer and collect loans.
- To contact you about your application or account.
- To meet our legal and regulatory obligations, including reporting to licensed credit reference bureaus where required.
Sharing your information
We do not sell your personal data. We share it only where necessary with credit reference bureaus, regulators, service providers acting on our behalf, or where required by law.
Security and retention
Your application is transmitted securely over HTTPS. We keep personal data only for as long as needed for the purposes above or as required by law.
Your rights
You have the right to be informed of how your data is used, to access it, to request correction or deletion, and to object to processing. To exercise these rights, contact us at info@sterlingcredit.co.ke. You may also lodge a complaint with the Office of the Data Protection Commissioner.
Contact
Sterling Credit Ltd, Galana Road, Nairobi, Kenya · +254 790 222 000 · info@sterlingcredit.co.ke